Privacy Policy

Welcome to TimeTracker. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how TimeTracker ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website, mobile application, and SaaS platform (collectively, the "Services").

Please read this policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any terms of this policy, please do not use our Services.

We collect several types of information from and about users of our Services, including:

• Account Data: When you register for an account, we collect personal details such as your name, email address, job title, company name, billing address, and payment information (processed via secure third-party gateways).
• Time-Tracking & Timesheet Data: Our Services are designed to help you track time, manage project budgets, and build timesheets. We collect hours tracked, task descriptions, project names, client allocations, and custom labels that you or your team members enter.
• Financial & Rate Data: To calculate profitability and compile invoices, you may input labor rates, billable rates, and project budget thresholds. We treat this financial intelligence with strict confidentiality.
• Integration Data: If you choose to connect TimeTracker with third-party tools (such as Google Calendar, Slack, GitHub, or Asana), we may receive information from those platforms to automatically suggest or trigger time entries.
• Usage & Technical Data: We automatically collect information about how you interact with our website and application, including IP addresses, browser types, operating systems, referring URLs, device identifiers, and page viewing statistics.

We use the information we collect for various business and commercial purposes, including to:

• Provide, maintain, personalize, and improve the features and functionality of our Services.
• Calculate project margins, track budget milestones, and generate automatic client invoices based on your logged hours.
• Process payments, verify accounts, and manage subscriptions.
• Send administrative notifications, such as timesheet lock reminders, budget threshold alerts, and billing notices.
• Respond to support requests, gather feedback, and troubleshoot technical issues.
• Monitor and analyze usage patterns, detect security threats, and prevent fraudulent or abusive activities.
• Deliver product announcements, newsletters, and marketing communications (you can opt out at any time).

We do not sell, trade, or rent your personal information to third parties. We may share your information under the following circumstances:

• Client Portal Sharing: Our Services enable you to share specific, approved timesheet data, invoice records, and project progress with your clients. You have full, granular control over what data is shared.
• Service Providers: We share data with trusted third-party vendors who perform services on our behalf (e.g., hosting providers like AWS, payment gateways like Stripe, and email delivery platforms).
• Team Admins: If your account belongs to a workspace managed by your employer or project contractor, your timesheets, rates, and logged hours are visible to workspace administrators.
• Legal Requirements: We may disclose information if required to do so by law, court order, or government regulation, or to protect the safety, rights, or property of TimeTracker, our users, or the public.

We implement robust administrative, technical, and physical security measures to safeguard your account info, financial sheets, and logged timesheets. Data is encrypted in transit using SSL/TLS and at rest using industry-standard AES encryption keys.

However, please note that no transmission of data over the internet or system storage can be guaranteed to be 100% secure. We encourage you to use unique, strong passwords and contact us immediately if you suspect any compromise of your account credentials.

Depending on your location, you may have specific rights regarding your personal information under the General Data Protection Regulation (GDPR) in Europe, or the California Consumer Privacy Act (CCPA) in the United States. These rights include:

• Right to Access: The right to request copies of the personal data we hold about you.
• Right to Rectification: The right to request that we correct any inaccurate or incomplete information.
• Right to Erasure: The right to request that we erase your personal data under certain conditions (the "right to be forgotten").
• Right to Restrict Processing: The right to request that we limit how we process your timesheet or account details.
• Right to Data Portability: The right to request that we transfer your collected data to another organization, or directly to you, in a structured format.

To exercise any of these rights, please contact our Data Protection Officer at privacy@timetracker.in. We will respond to your request within the legally mandated timeframes.

We retain your personal data and time logs only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal and tax obligations, resolve disputes, and enforce our agreements.

If you close your account or if your workspace is deleted, we will delete or anonymize your data within 30 days, unless retention is required for compliance or auditing audits.

We use cookies, web beacons, and similar tracking technologies to store your preferences, maintain active session status, and collect analytics about website traffic. You can adjust your browser settings to refuse cookies, but some parts of our platform may not function properly as a result.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For material changes, we will provide a more prominent notice (for example, by sending an email notification or displaying an alert banner in the user dashboard) before the changes become effective.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@timetracker.in
• Phone: +91 8147080980
• Company: Lemaistre Lab Technologies LLP, Bengaluru, Karnataka, India
• GSTIN: 29AAMFL2616H1Z5